Please read our Terms & Conditions as ordering implies acceptance of these.
Copyright property belongs to the person who took the original photo or created the original artwork (the material). Be puzzled cannot create puzzles from photographs from material such a magazines, books, websites, registered trademarks or from any offensive material.
By ordering a puzzle from Be Puzzled, you warrant that you own the copyright to the material being submitted or you have permission from the copyright property owner to reproduce the material and you indemnify Be Puzzled against any loss, action or claim that may incur as a consequence of reproduction of the material.
If you are submitting a professional photo to create a puzzle, please print out our Release Form and have your photographer complete it and either email or mail the form back to us.
Adobe Reader Required
In the unlikely event you receive the wrong order, you may return the unopened puzzle to us within 14 days and we will credit your credit card for the cost of the return shipping costs and in exchange deliver you the correct puzzle via Australia post regular service.
You should also contact us immediately at firstname.lastname@example.org with a description of any other problem you may incur. Delivery charges will only be refunded if goods are being returned as a result of our error.
To return a puzzle, you must email us and obtain a Return Authority No. The Authority No. needs to be supplied to us along with the puzzle for exchange.
Return your puzzle to:
PO Box 3244
Narellan DC, NSW 2567
We are unable to accept returns without a Return Authority No.
Due to the uniqueness of this product, we are unable to give refunds after ordering, if you change your mind.
If you have any other suggestions or comments regarding our products or service, do not hesitate to contact us.
Privacy and Security
Your privacy is of primary concern to us. Our staff will only use personal information that you have given us to process your order. We will not pass or sell any personal information onto any other organization.
Be Puzzled only uses e-commerce and internet products endorsed or recommended by major banking & technology sector organizations.
- Gift Vouchers are valid for 12 months from date of issue.
- Gift Vouchers will not be replaced or refunded if lost or stolen.
- Gift Vouchers are not redeemable for cash.
- Gift Vouchers can only be used to purchase puzzles (not more gift vouchers).